The Level three Delivering Conflict Management course is an approved qualification developed to fulfil the trainers` necessities who want to deliver scenario-primarily based conflict management training.
It is appropriate for delivery throughout various sectors and is of specific benefit to delivering training in a customer-facing role. It also meets the Security Industry Authority`s necessities for providing the license to exercise qualifications that consist of scenario-primarily based conflict management training, for example, door supervisors and other frontline staff.
The SIA Level 3 Delivering Conflict Management course runs over two days and is split into two units:
Managing conflict in the place of work while dealing with customers, service users, or the public
Delivering scenario-based conflict control training
Cost
Duration
Timings
Age
Assessment
Results
Certification
Group Bookings
